We verify urn material suitability for X-ray screening, confirm airline rules, and prepare backup documentation packets. TSA officers will not open cremation containers.
Confirm country-specific rules and coordinate with the foreign consulate if a permit is required (we’ll tell you exactly which originals are needed)
Prepare document packets (death certificate, certificate of cremation; apostille if required; consulate letters; customs forms) and airline/TSA compliance for the urn and carry-on screening
Arrange secure and personal pickup from the family or funeral home (or receive by USPS if requested by the family) and maintain continuous chain-of-custody.
We allow the family to follow the final voyage through real-time online tracking using apple AirTags and Google Location sharing.
Provide delivery confirmation (name, time, location, signature/ID when permissible). We also call or text the family to let them know their loved one's ashes arrived safely.
Every country has its own requirements for repatriating cremated remains, but most commonly the process calls for a death certificate (often in long-form and sometimes requiring an apostille), a certificate of cremation, consular paperwork or permits if the destination requires them, and occasionally a letter from the funeral home. Eternal Alaska works directly with the relevant embassy or consulate to confirm exactly what is needed for each case. For example, Portugal has particularly detailed requirements, and we guide families step by step through that process.
When transporting ashes, it is also important to follow strict rules set by the TSA, airlines, and postal services. For personal escort, urns must be scannable by X-ray, which is why wood, plastic, biodegradable, or certain ceramic urns are recommended. Metal or stone containers can fail X-ray screening, and TSA will not open an urn. Families should also be prepared for re-entry or transit checks, as customs officials or local authorities may ask to see the original certificates and permits upon arrival.
This careful attention to documents, container requirements, and transport regulations ensures that repatriation is carried out respectfully, legally, and without unnecessary delays.
Because regulations and routing differ by country, quotes are custom. Pricing depends on distance and airfare, consulate fees, apostilles/notarizations, and local handoff requirements. In most instances, repatriation can be handled for less than $5,000 US dollars. Request a quote and we’ll provide an all-in written estimate with a realistic timeline.
Please reach us at Stan@eternalalaska.com if you cannot find an answer to your question.
Many countries require consular documentation and/or apostilles on vital records. We confirm with the appropriate embassy/consulate and guide you through it. (Portugal is one example with specific document lists.)
Select a container that’s X-ray-scannable (wood, plastic, certain ceramics, biodegradable). TSA will not open the urn, so opaque containers (metal/stone) may be refused at the checkpoint. If the container is refused, we will not be able to board the flight. If you do not have a TSA compliant urn, we will provide one for you.
No. USPS allows international mailing only to countries that do not prohibit the contents and are served by Priority Mail Express International. This is one reason why gamilies use a personal escort.
Yes—where legal and permitted, we can coordinate a memorial or work with local partners.
Open today | 08:00 am – 07:00 pm |
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.